JOB SUMMARY:

Properly greet the dining room guests and seat them in an expedient fashion while maintaining a proper seating flow in the seating sections.

MINIMUM QUALIFICATIONS:

• Must be at least 16 years of age or older.

PREFERRED QUALIFICATIONS:

• Previous experience in a guest facing position preferably in the Hospitality Industry.
• Ability to display and practice being a team player

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is:

• Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
• Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
• Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
• Constantly listening, hearing, seeing, and speaking.
• Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.

Responsibilities:

• Greet the guests as they approach the podium and make them feel welcome to the dining room.
• Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
• Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
• Keep menus clean and presentable and discard any menus that are too worn or tattered.
• Be knowledgeable with all buffet sections.
• Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
• Complete opening and closing side duties according to dining room standards.
• Maintain seating log to ensure accurate cover count for the seating period.
• Assist Buffet servers as needed to clear and set tables.
• Is knowledgeable and follows Xanterra phone etiquette policy.
• Other duties as assigned

While performing the duties of this job, the employee is:

• Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
• Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
• Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
• Constantly listening, hearing, seeing, and speaking.
• Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces