Established in 2000, The Meat & Wine Co prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co is a full service, casual fine dining steakhouse that specialises in dry-aging steaks and has an impressive wine selection.
Our Barangaroo restaurant is located in International Tower One and seeking a Guest Services Supervisor to join and lead the team. As the leader of the Guest Services Department, you will have to opportunity to ensure that each guest has a memorable experience while working alongside the restaurant management team.

Benefits include:

• Employee discounts and daily staff meals
• A professional, dynamic work environment
• Ongoing training and development for career progression
• Opportunity for growth in a large, dedicated and national company

Day to day responsibilities:

• Attending to guest inquiries and reservations via email, telephone and face to face
• Opening and closing procedures
• Greeting guests and assisting with guests orders and needs
• Processing payments and cash handling
• Making, allocating and finalising bookings
• Gift card/voucher purchases
• Staff training and development

Do you have?:

• Previous experience in guest services within a restaurant/hospitality environment
• Previous experience with a reservation system such as SevenRooms, Dimmi, Respak or Res Diary is an advantage
• A La Carte restaurant experience an advantage
• Cash handling and till reconciliation experience
• Current RSA certificate
• Flexible availability over a 7-day rotating roster including nights and weekends

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Employee mentoring program
• Free food
• Professional development assistance
• Referral program

Application Question(s):

• Annual salary expectation?
• Which reservation systems have you previously worked with?
• Do you have cash handling experience?
• Size of the team you have managed?
• Notice period?

Experience:

• Reservations/Restaurant Host Supervisor: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In perso

• Attending to guest inquiries and reservations via email, telephone and face to face
• Opening and closing procedures
• Greeting guests and assisting with guests orders and needs
• Processing payments and cash handling
• Making, allocating and finalising bookings
• Gift card/voucher purchases
• Staff training and developmen