As a Host/Support at Ocean Seven & AQUA Bistro & Wine Bar, you are a key link within the chain that holds our restaurant together & enhances the guest experience. You work in direct collaboration with the entire service team to deliver a seamless guest experience that embodies warmth & efficiency. As the first point of contact, the support prioritizes the greeting of guests above all else. They work to support the servers, complete table maintenance, general cleanliness & banquet room setup. It is our goal to ensure our guests have their expectations exceeded on each visit to this establishment.
Currently seeking someone permanently available weekends and evenings. 3-4 days a week.
As a Host/Support, you possess detailed knowledge of all aspects of the restaurant industry including food & beverage menu selections, hours of operations, completing payments & maintaining organization. In a fast paced environment it is essential to possess leadership & integrity skills, excellent communication skills, quick planning & decision making skills. The Host/Support pays attention to detail, portrays constant professionalism and is very personable with guests.

Along with good time management, you main duties include:

• Greet guest in a warm & efficient manner while controlling the flow of the restaurant to support smooth service
• Answering the phone & taking reservations with warmth & knowledge
• Provide guests with information about the restaurant, hours of operation, specials, menus, etc.
• Assist collegues with the aim to create a seamless guest experience & enhance dining enjoyment
• Performing open, close & regular side duties to maintain a clean, stocked and organized work environment
• Clearing & re-setting tables for newly arrived guests
• Maintaining cleanliness of host station, banquet rooms, dining room & bistro
• Providing coffee/tea & water service for guests
• Take proper room service orders, accurately ringing into Squirrel system, setting up & coordinating friendly delivery of room service
• Read & interpret banquet event order forms & assist with set up/tear down of banquet rooms
• Genuinely, professionally & sympathetically communicating with guests & handling customer concerns
• Bathroom checks, resort rounds & food delivery when needed

Qualifications & requirements below are representative of the knowledge, skill & ability required for this very important position.

• Basic product knowledge of types of draft & cocktails, non-alcoholic beverages, desserts & menu items is required
• Minimum 1 year previous hospitality experience or equivalent
• Portray constant professionalism in appearance, positive & friendly attitude
• Clear written & verbal communication with all staff members and teamwork
• Ability to perform physical work and lift a minimum of 50 lbs

• Greet guest in a warm & efficient manner while controlling the flow of the restaurant to support smooth service
• Answering the phone & taking reservations with warmth & knowledge
• Provide guests with information about the restaurant, hours of operation, specials, menus, etc.
• Assist collegues with the aim to create a seamless guest experience & enhance dining enjoyment
• Performing open, close & regular side duties to maintain a clean, stocked and organized work environment
• Clearing & re-setting tables for newly arrived guests
• Maintaining cleanliness of host station, banquet rooms, dining room & bistro
• Providing coffee/tea & water service for guests
• Take proper room service orders, accurately ringing into Squirrel system, setting up & coordinating friendly delivery of room service
• Read & interpret banquet event order forms & assist with set up/tear down of banquet rooms
• Genuinely, professionally & sympathetically communicating with guests & handling customer concerns
• Bathroom checks, resort rounds & food delivery when neede