OVERVIEW

We are seeking a friendly and organized Host/Support to join our dynamic team in a vibrant restaurant environment. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring excellent guest experiences. This role requires strong communication skills and a passion for hospitality, making it essential for maintaining the high standards of service that our establishment is known for.

SKILLS

• Exceptional communication skills, both verbal and written.
• Strong phone etiquette to handle reservations and guest inquiries professionally.
• Previous experience in hotel or restaurant settings is preferred but not mandatory.
• Knowledge of food service operations and guest services principles.
• Proficiency in using POS systems to facilitate efficient service.
• A customer service-oriented mindset with a passion for hospitality.
• Ability to remain calm under pressure while assisting guests effectively.
  Join us as a Host/Host, where your role is vital in creating memorable dining experiences for our guests!
  Job Types: Full-time, Part-time, Seasonal
  Pay: $15.00-$24.15 per hour
  Expected hours: 20 – 30 per week
  Work Location: In perso

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and seating arrangements efficiently to optimize flow and minimize wait times.
• Answer phone calls with professionalism, providing information about the restaurant and taking reservations.
• Assist in maintaining the cleanliness and organization of the front-of-house area.
• Collaborate with servers and kitchen staff to ensure smooth service delivery.
• Address guest inquiries or concerns promptly, ensuring satisfaction throughout their dining experience.
• Utilize the POS system to manage guest seating and track reservations effectively.