Host at The Barn Cellar, LLC

Freedom Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Abilities, Multi-tasking, Problem-solving, Team Leadership, Cash-handling Procedures, POS System, Safety Standards, Sanitation Standards, Supervision, Administrative Duties, Professional Demeanor, Reliability, Technology Proficiency, Feedback Provision

Industry

Hospitality

Description

Description Seeking an independent problem-solver to assist in team leadership by setting an example of excellence and creating an incredible customer experience! As Host or Hostess at the Farmhouse Restaurant, you'll take responsibility for assigned restaurant operations in the absence of a manager. RESPONSIBILITIES: Demonstrate professional behavior in your interactions with guests, employees, vendors, and managers. Ensure the appearance of the entire restaurant (buffet lines, dining areas, guest entries, and checkout areas) is always appealing. Monitor guest experience throughout the restaurant to ensure the highest level of customer service. Maintain and enforce company standards of safety, sanitation, and security. Follow all cash-handling procedures as outlined by your supervisor and be familiar with the POS system. Direct team members and provide feedback to recognize good staff performance and correct behavior that is not up to the company standard. Complete administrative duties as assigned, which may include but are not limited to: preparing and changing seating arrangements, assisting with inventories, documenting customer requests and concerns, filing, answering the phone and directing calls, managing email. Supervise opening and/or closing duties for front of the house. Requirements Professional demeanor and appearance. Excellent customer service and communication skills, both verbal and written. Computer proficiency, along with the ability and willingness to learn new technologies and train others in their use. Organizational abilities and the ability to multi-task. Ability to hear, speak, and physically navigate potentially loud and crowded spaces. Ability to stand for prolonged periods and to lift at least 25lb. when necessary. Willingness to both be a team player and to take a leading role on that team. Ability to work evenings and weekends. Reliable transportation. Proven experience in a leading role in a restaurant or other hospitality environment.

Responsibilities

As a Host or Hostess, you will assist in team leadership and ensure an incredible customer experience. You will monitor guest experiences, maintain restaurant appearance, and supervise operations in the absence of a manager.