Job Ref: GLE2576
Branch: The Gleneagles Hotel
Location: The Gleneagles Hotel, Auchterarder
Salary/Benefits: £34,339 per annum
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 18/04/2025
Closing date: 20/05/2025

COME AND JOIN US …

We are currently seeking a warm, confident and self-motivated Host to join our Century Bar team.
Your working pattern will be 39 hours per week, across 5 days from 11am until 7.30pm.
The on target earning potential for this role is £34,339 / per annum - comprising a base salary of £26,039,52 plus a qualified estimate of £8,300 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

• You’ll be delivering a warm and memorable welcome to the Century Bar for all our guests
• Proficient in host restaurant reservations and allowing for forward planning of table allocations on a daily basis; Maximising the usage of the bar seating and space available
• You’ll play a significant part in making sure our guests are well looked after and our service runs without a hitch
• Having excellent knowledge of menu offerings as well as the wider estate and facilities available to our guests, you’ll help recommend and advise on suggestions
• You’ll be responsible for highlighting to the team on a daily basis VIP guests and any specific dietary requirements
• Managing all enquiries relating to the bar reservations from throughout the resort
• You’ll be proficiently up selling and encouraging other team members to do the same at every opportunity
• Maintaining the highest standards of service, room preparation and presentation throughout our Century Bar
• You’ll take a keen interest in the operation and develop suggestions as to ways of increasing quality of service
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we’re looking for:

• Having had experience within a luxury hospitality environment would be ideal, however having a great attitude is essential
• Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
• You’re a sociable person; both towards the guests you’re looking after and your fellow colleagues
• You have a keen eye for detail, an organised approach and willingness to exceed guest expectations
• You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us
• You have a high level of resilience and the ability to deal with fast-paced environments
• Highly motivated and possessing an immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way