Host / To Go Specialist at RREMC Restaurants, LLC

Port Saint Lucie, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, English Proficiency, Mathematics, Cash Handling, Multi-tasking, Organization, Attention to Detail

Industry

Restaurants

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Front of the House * Suggesting new menu items from our limited time offerings. * Cleaning, completing side work, and organizing supplies as needed. * Proactively assisting other team members without being asked. * Providing total guest satisfaction. * Greets and welcomes all customers immediately upon arrival and verifies the number in their party. Determines special needs, e.g., high-chairs, special menus. * Seats customers at tables/booths appropriate for their needs and those of the restaurant and introduces feature of the day. * Keeps hostess area stocked and clean, e.g., to-go items and bakery products. * Handles incoming telephone calls immediately and takes to go orders as appropriate. * Maintains proper supply of clean menus. * Periodically supplies customers with initial beverage suggestions and provides beverage order and refills. * Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received. * Collects payment from customers immediately, in accordance with established cash handling procedures, inquiries about food/service satisfaction and handles customer complaints/suggestions appropriately. * Busses and cleans guest tables in the dining room. * Delivers trays of dirty dishware to dish-room and stocks service area with clean dishware. Back of the House * Package To-Go orders ensuring 100% accuracy with food, beverages, and accompaniments. * Complete the sign off process on all To-Go receipts. * Expedite Dine-In orders ensuring 100% accuracy and proper positioning of food on the service trays. * Prepare drinks for the waitstaff to help improve Speed of Service and table turns. * Cleaning, completing side work, and organizing supplies as needed. * Performing other work-related duties as assigned MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) * Superior Customer Service Skills * Superior Communication Skills * Must be able to read and write in the English command * Must have good mathematical skills * Must have the dexterity to manage a cash box * Must be a multi-tasker to manage numerous of task simultaneous * Must be organized and detailed

Responsibilities

The role involves greeting and seating guests, managing to-go orders, and ensuring total guest satisfaction. Additionally, the specialist is responsible for cleaning dining areas and assisting with drink preparation to improve service speed.