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HOST at wish You Were Here Group
New York, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Hospitality, Communication, Reservation Management, Menu Knowledge, Sanitation Standards, Professionalism, Time Management, Problem Solving, Teamwork

Industry

Hospitality

Description
Description Job Summary Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow employees, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality. Duties and Responsibilities Anticipates and accommodates the needs of the guests in a timely manner. Maintain professional appearance standards as directed in the Company Employee Handbook. Provides exceptional service with a positive attitude. Maintains the general cleanliness and orderliness of the entrance area and entire venue. Complies with Department of Health and Company safety and sanitation standards. Possesses general knowledge of all food and beverage menus, and Company policies & procedures. Communicates the needs of guests to other team members, managers and chefs as needed. Actively takes and processes reservations for guests. Assists with incoming calls and answering questions from guests. Responsible for checking guests’ coats and other belongings. Other duties as assigned. Sets-Up/Closes Down Host Stand and Performs Side-Work Including: Ensure that all appropriate menus are printed and ready for service. Responsible for making sure all the menu books are organized with current menus. Collects menus throughout the venue during shift. Immediately reports all broken/damaged equipment to management.

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Responsibilities
The host is responsible for greeting and seating guests, managing reservations, and ensuring the entrance area remains clean and organized. They also facilitate communication between guests, staff, and management to provide a high standard of hospitality.