Welcome to the Canadian Rockies!
We at Banff International Hostel are looking for a new team member to join us adventuring in the mountains. For us, the ideal applicant would be someone who is lively, responsible, outgoing and likes to socialize with guests on a daily basis.
This position will be a mix of both Front Desk and Housekeeping.

Front Desk Responsibilities:

• Greeting guests upon arrival
• Register guests and assign rooms
• Take, cancel, and change room reservations
• Balance cash/cards at end of shift
• Provide information on local points of interest
• Perform related Front Desk duties as directed by Supervisor

Housekeeping Responsibilities:

• Making beds
• Cleaning bathrooms
• Dusting and vacuuming
• Cleaning common areas (kitchen, common room, dining area, reception)
• Laundry duties
• General upkeep and cleanness of our beautiful hostel

Skills:

• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management
• Proficient in English (oral and written)
• Knowledge of MS Office (especially Excel and Word)
• Strong time management skills
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills Customer service orientation

Full training will be provided, but having experience in customer services is an asset.
Staff accommodation is available
Job Type: Full-time
Pay: $16.22-$17.00 per hour

Experience:

• Customer service: 1 year (preferred)

Work Location: In perso

Front Desk Responsibilities:

• Greeting guests upon arrival
• Register guests and assign rooms
• Take, cancel, and change room reservations
• Balance cash/cards at end of shift
• Provide information on local points of interest
• Perform related Front Desk duties as directed by Superviso

Housekeeping Responsibilities:

• Making beds
• Cleaning bathrooms
• Dusting and vacuuming
• Cleaning common areas (kitchen, common room, dining area, reception)
• Laundry duties
• General upkeep and cleanness of our beautiful hoste