QUALIFICATIONS / REQUIREMENTS:

• Empathy and understanding of the needs of Julian House clients
• Good communication skills to build relationships with clients and external agencies

ABOUT THE ROLE:

Are you ready to make a real difference every single day? We’re on the lookout for a passionate and resilient Hostel Support Worker to join our team on a permanent 4-on, 4-off shift pattern.
Based at our vibrant Manvers Street Hostel, you’ll be part of a dedicated team providing person-centred support to individuals experiencing rough sleeping across the local area. This is a fast-paced, hands-on role where your compassion, adaptability, and problem-solving skills will shine.
Operating 24/7, 365 days a year, our hostel is a dynamic and rewarding environment—no two days are ever the same. If you thrive in a setting where you can have a genuine impact and support people on their journey to stability and independence, we’d love to hear from you!

RESPONSIBILITIES INCLUDE:

• Give clients advice and information, providing an enabling service so they can access the appropriate services
• Ensure all clients are provided with a high-quality person-centred service
• Maintain client records so they are accurate and fully updated
• Responsible for the day-to-day health and safety, and safe running of the hostel