Hostess (150059) at IHG Career

Ankara, Central Anatolia Region, Turkey -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Customer service, Reservation management, Communication, Interpersonal skills, Professionalism, Multilingual, Problem solving, Attention to detail, Brand representation

Industry

Hospitality

Description

Welcome Hostess – InterContinental Grand Ankara (Opening Soon) Be the First Impression of Luxury At InterContinental Grand Ankara, we believe in the art of hospitality. We are seeking a professional, charismatic, and poised Welcome Hostess to join our team. As the first point of contact for our guests, you will set the stage for an unforgettable 5-star dining experience, embodying the elegance and warmth that define the InterContinental brand. Key Responsibilities * A Warm Welcome: Greet and bid farewell to guests with a genuine smile and a professional demeanor, ensuring they feel valued from the moment they arrive. * Reservation Management: Efficiently manage bookings and organize seating arrangements to optimize restaurant flow and guest comfort. * Guest Escort: Lead guests to their tables and present menus, providing a seamless transition into their dining experience. * Operational Synergy: Coordinate closely with the service team to ensure smooth operations and timely communication. * Brand Ambassador: Provide accurate information regarding menus, ingredients, and hotel services, tailoring suggestions to guest preferences. * Atmosphere Maintenance: Ensure the reception area and dining environment remain immaculate, organized, and inviting. * Personalized Service: Assist with special requests and guest relations to create "True Hospitality" moments. Qualifications * Language Skills: Fluency in both Turkish and English is mandatory to effectively communicate with our international and local clientele. * Interpersonal Excellence: Strong communication skills with a natural ability to build rapport with diverse guests. * Professional Presence: A positive attitude and a polished, professional appearance. * Resilience: Ability to maintain high standards of service during busy shifts and high-pressure situations. * Experience: Previous experience in the tourism, hospitality, or luxury dining sector is preferred. * Eligibility: Only candidates holding Republic of Türkiye citizenship will be considered for this position. Why Join Us? At InterContinental Hotels & Resorts, we offer more than just a job; we offer a career. By joining our team in Ankara, you will: * Work in a prestigious, international environment with a diverse guest profile. * Benefit from professional development and global career opportunities within the IHG family. * Be part of a supportive team culture that celebrates excellence and sincerity. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Responsibilities

The Welcome Hostess serves as the first point of contact, greeting guests and managing reservations to ensure a seamless dining experience. They also coordinate with the service team and maintain the reception area to uphold the brand's luxury standards.