Hostess at Accor

Wadi Musa, Maan, Jordan -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Services, Professional Presentation, Verbal Communication, Written Communication, Problem-Solving, Flexibility, Teamwork, Menu Knowledge, Safety Procedures, Sanitation Policies, Analytical Skills, Multitasking, Enthusiasm, Positive Attitude, Time Management, Adaptability

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description To report to duty punctually, in full uniform according to appearance and grooming standards To promote and maintain a positive working relationship at all times with all the Colleagues of the outlet. To consistently offer professional, friendly and warm service To demonstrate a complete understanding of policies, procedures and set service standards as outlined in Fairmont Bab Al Bahr handbook and Outlet Colleague Resource Guide To follow all standards and directions as given by Outlet management and as outlined in the Job Task Checklist To have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menus and offerings are necessary in order to understand the server’s tasks on micros To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience To understand how to operate all the equipment used in the outlet To fully understand and follow the hotel’s recycling program and procedures To actively participate in all health and safety procedures for outlet and the entire hotel To follow all of safety and sanitation policies when handling food and beverage Carrying out any miscellaneous duties and responsibilities as requested by Manager pertaining to total quality service delivery. Qualifications Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people Proficient in the English language (verbal & written), additional languages are an asset Must be able to handle a multitude of tasks in an intense, ever-changing environment Must be flexible in terms of working hours, and able to work with little or no supervision Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Hostess is responsible for providing professional, friendly, and warm service while maintaining a positive working relationship with colleagues. They must have a complete understanding of service standards, menu offerings, and participate in health and safety procedures.