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Hostess - All In at Full House Resorts, Inc
, Indiana, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Conflict Resolution, Service Etiquette, Compliance, Reporting, Attention To Detail

Industry

Gambling Facilities and Casinos

Description
Essential Job Functions: • Greets and escorts guests to dining tables. Responsible for Cleanliness of Outlet. • Performs duties according to proper service etiquette and Company and departmental standards. • Responds to customers’ special requests or complaints; informs the supervisor on duty. • Responsible for maintaining cleanliness in the outlet. • Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.) • Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy. Other Job Functions: • Provides guests the F&B outlets hours of operation and information related to casino/resort events. • Perform miscellaneous duties as assigned Job Qualifications: • Experience Required: Previous customer experience. • Education Required: High school diploma or equivalent preferred. • Skills, Knowledge and/or Abilities Required: Ability to communicate effectively with others. Able to comprehend and comply with applicable federal, state, company and departmental rules and regulations. • Licenses, Certifications, Bonding, and/or Testing Required: N/A • Other Specialized Requirements: N/A
Responsibilities
The hostess is responsible for greeting and escorting guests to dining tables while maintaining the cleanliness of the outlet. They also handle customer requests, resolve complaints, and ensure compliance with company and state regulations.