QUALIFICATIONS & REQUIREMENTS:

• High school diploma or equivalent; additional certification in hospitality or customer service is a plus.
• 1–2 years of experience in a front desk, hostess, or receptionist role (preferably in automotive, hospitality, or retail sectors).
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to multitask and handle stressful situations calmly and efficiently.
• Fluent in English; additional languages (e.g., Arabic, Hindi) are an advantage.

JOB PURPOSE:

To create a welcoming and professional first impression for visitors and clients at Auto Millennium Group, while efficiently handling reception duties, appointment coordination, and guest hospitality. The role also supports smooth front-desk operations in alignment with the company’s commitment to excellence and customer satisfaction.

KEY RESPONSIBILITIES:

• Greet visitors, clients, and staff courteously and professionally.
• Manage incoming phone calls and route them to appropriate departments or personnel.
• Maintain a clean, organized, and presentable reception area at all times.
• Coordinate customer and client appointments and maintain visitor logs.
• Provide accurate information about Auto Millennium Group’s services and direct inquiries to relevant personnel.
• Assist in administrative tasks such as email handling, document preparation, and data entry when required.
• Manage booking schedules for service appointments or customer meetings.
• Offer refreshments and ensure guests are comfortable during their wait.
• Liaise with internal departments to ensure smooth communication and service flow.
• Follow company policies and procedures to maintain security and confidentiality at the front desk.