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Hostess at IHG Career
Riyadh, Riyadh Region, Saudi Arabia -
Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Reception, Reservation Management, Customer Service, Communication Skills, Multitasking, Interpersonal Skills, Table Rotation, Conflict Resolution

Industry

Hospitality

Description
Key Responsibilities Guest Reception & Service Greet all guests warmly and professionally upon arrival. Escort guests to their tables and present menus. Maintain an organized seating chart and manage table rotation to support service efficiency. Assist guests with inquiries about the menu, restaurant offerings, and general hotel information. Handle guest concerns or complaints politely and escalate when necessary. Reservations & Coordination Answer phone calls and manage restaurant reservations using the designated system. Confirm bookings, handle special requests, and coordinate with the service team for smooth operations. Monitor waitlists and update guests with accurate waiting times. Communicate effectively with servers, kitchen staff, and management to optimize seating flow. Operational Support Maintain cleanliness and organization of the hostess desk and entrance area. Prepare and update menus, reservation lists, and table plans as required. Follow all health, safety, and hygiene standards. Support the F&B team during busy periods when needed. Qualifications & Skills Saudi National (required). High school diploma or equivalent. Previous experience in a hospitality or customer service role preferred. Strong communication skills in Arabic and English. Professional appearance and excellent interpersonal skills. Ability to multitask and remain composed in a fast-paced environment. Familiarity with reservation systems is a plus.
Responsibilities
The Hostess is responsible for greeting guests, managing reservations, and coordinating seating to ensure efficient restaurant operations. They serve as the first point of contact, handling guest inquiries and maintaining the entrance area.