Hotel All-Rounder at Accor

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Personalised Service, Front Desk Operations, Food & Beverage Service, Checking Guests In/Out, Maintaining Guest Accounts, Taking Bookings, Reservation Entry, Answering Guest Queries, Buffet Service, Barista Coffee, Cocktails, Wines, Attention To Detail, Flexibility, RSA

Industry

Hospitality

Description

Company Description We are seeking an energetic and enthusiastic Hotel All-Rounder to work across our Front Office & Food & Beverage operations at Ibis Melbourne Hotel & Apartments. Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets. Job Description Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day. Shifts in Food & Beverage & Front Desk Checking guests in and out Maintaining accurate guest accounts Taking bookings, providing helpful information & entering reservations Answering guests queries in a timely and efficient manner. Efficiently in serving food & beverage for restaurant and conference rooms Breakfast service including buffet, and maintaining presentation of the restaurant Qualifications Previous hotel front office reception experience preferable Professional telephone manner and exceptional customer service skills Have a strong attention to detail Are flexible and ready to work across a seven-day roster, including weekends and holidays Knowledge of beverages including barista coffee, cocktails and wines to be able to maximise average spend Ability to work in a fast paced environment, with attention to detail RSA Additional Information What is in it for you: ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage, Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face) Opportunity to develop your talent and grow within your property and across the world! Job-Category: Rooms Job Type: Permanent Job Schedule: Part-Time

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Responsibilities

The role requires providing personalized service across Food & Beverage and Front Desk operations, including checking guests in and out, managing accounts, and taking reservations. Duties also involve efficiently serving food and beverages for the restaurant and conference rooms, including breakfast service.