Hotel All Rounder at Accor
Brisbane, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

11 Oct, 25

Salary

0.0

Posted On

11 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone Manner, Customer Service Skills

Industry

Hospitality

Description

Company Description
Ibis Budget Brisbane Airport is looking for a Hotel All Rounder to join this ever thriving and exciting environment Ibis Budget Brisbane Airport is 3.5* Hotel with 93 Rooms next to the Brisbane Airport precinct in Hendra.

Job Description

  • Working across both Reception and Housekeeping
  • Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
  • Checking guests in and out Maintaining accurate guest accounts
  • Taking bookings, providing helpful information & entering reservations
  • Answering guests queries in a timely and efficient manner.
  • Addressing guest requests and handling guest complaints in a positive manner.
  • Working in Housekeeping, cleaning guests rooms and servicing
  • Strong Attention to detail

Qualifications

  • Previous hotel front office reception experience preferable
  • Professional telephone manner and exceptional customer service skills
  • Are positive, friendly, and guest-oriented
  • Have a strong attention to detail
  • Are flexible and ready to work across a seven-day roster, including weekends and holidays
Responsibilities

Please refer the Job description for details

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