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Hotel Assistant General Manager at AIOS (YC W20/S21)
Galesburg, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

70000.0

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Organizational Skills, Customer Service, Problem-solving, Communication, Property Management Systems, Financial Reporting, Budgeting, Expense Control, Team-building, Conflict-resolution, Strategic Thinking, Decision-making, Time-management, Attention to Detail

Industry

Description
Assistant General Manager The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing hotel operations, ensuring guest satisfaction, and maintaining profitability. This role requires strong leadership, organizational, and customer service skills. Compensation: $50,000 - $70,000 yearly Key Responsibilities: * Assist in managing hotel departments, ensuring compliance with brand standards and policies. * Monitor guest satisfaction and implement improvements. * Supervise department managers, assist in hiring, training, and performance evaluations. * Support financial management, including budgeting, expense control, and financial reporting. * Resolve guest complaints, enhance guest relations, and encourage repeat business. * Assist in sales and marketing efforts to drive revenue and occupancy. * Ensure compliance with health, safety, and security regulations. * Act as GM in their absence and perform other assigned duties. Qualifications: * 3+ years in hotel management or a related leadership role. * Strong leadership, problem-solving, and communication skills. * Familiarity with property management systems (PMS) and financial reports. * Flexible availability, including weekends and holidays. Core Competencies: * Excellent organizational and time-management skills. * Strong customer service and attention to detail. * Financial acumen and ability to interpret performance data. * Team-building and conflict-resolution abilities. * Strategic thinking and decision-making skills. Benefits:  * PTO: 40 hours  * Sick Time: 40 hours 
Responsibilities
Supports the General Manager in overseeing hotel operations to ensure guest satisfaction and profitability. Responsibilities include supervising department managers, managing financial reports, and ensuring compliance with brand and safety standards.