Up to £15.50 per hour

If your passion is hospitality with heart and soul,and you value a working environment where you are heard and respected,Jeremy King Restaurants would love to meet you to discuss joining the team at Simpson's In The Strand as our Reservations Agent.

We are looking to kickstart & develop careers in hospitality,and we have Reservations Agent positions available.

With a track record of fostering a sense of belonging and prioritising integrity in a professional,safe and caring environment,we welcome applications for positions starting in September 2026.

Benefits include:

• Flexibility on rota and hours for work life balance
• Up to 5 wellbeing holiday days
• Discounted gym membership and broad range of discounts from popular retailers and brands
• Funded Health Cash Plan that covers dental,optical,physio,24/7 GP and more
• Substantial discounts when dining with friends & family
• Life assurance scheme of up to 4x annual salary
• Employee assistance program – 24/7 support and advice for health,wellbeing,and financial issues
• Early access to your pay through Wagestream

About Simpson’s in the Strand:

Simpson’s in the Strand,one of London’s most iconic dining institutions,is reopening under Jeremy King Restaurants. First established in 1828 as a coffee house and chess club,Simpson’s grew into a celebrated “grande dame”,renowned for its roasts carved from silver trolleys,illustrious guests,and rich cultural heritage in theatre,politics and literature. Today,this Grade II listed landmark is being carefully restored,blending timeless tradition with modern hospitality. With two restaurants,two bars and a small ballroom for private events,Simpson’s offers an exciting opportunity to join a world-class team and help revive a historic British institution for a new generation.

About Jeremy King Restaurants:

Jeremy King Restaurants is a growing collection of individual London restaurants,known for their warm welcome,their conviviality and their attentive service. Launched in 2023 by visionary London restaurateur,Jeremy King,celebrated for creating some of London’s most loved and established dining rooms,each restaurant has its own distinctive sense of style.Front of House Office Coordinator – Louisa Ryland House

Louisa Ryland House is a beautifully restored 20th century building, with state of the art facilities in the heart of Birmingham’s Colmore Business District.

Following a remarkable refurbishment in 2023, it now boasts of thriving community of clients. We are now seeking a Front of House Office Coordinator to provide a professional and personable experience from the moment you enter the building.

You will bring personality and exceptional customer service to our clients, whilst assisting the Building Manager and Property Manager in all aspects of service delivery and site performance.

The Front of House Office Coordinator should have at least 2 years on the ground operational experience be it within a flexible workspace (i.e. co-working centre), multi-let business space or wider hospitality.

The key responsibilities are; occupier satisfaction and on-boarding, day to day supplier relationships, as well as assisting with sales performance.

Being highly personable and friendly, the ideal candidate is the face of the business to occupiers, and will also be able to spot opportunities to enhance customer services, and occupier satisfaction.

This role will work closely with and report to the Building Manager, as well as the Property Manager and the wider EPIL team.

This role is there to support the smooth running of the site, support the Building Manager, and step up in their absence. Other responsibilities include:

• A friendly, welcoming and efficient running of the front of house
• A focus on occupier satisfaction
• Input when reviewing processes and supporting systems
• Engaging proactively with the LRH support functions and supply chain
• Ordering inventory
• Input when reviewing supplier performance
• Health & Safety Legislation Compliance
• Implementation of events schedule (local leaders, networking, drinks, morning meditation etc)

Having an understanding of buildings specification, space availability and pricing in order to give tours to perspective occupiers from time-to-time.

• You are the Building Champion! By being an advocate for the occupiers at every step, you'll help the rest of the team keep the customer at the heart of everything we do.
• It’s all about the people in the building. You need to forge friendly but trusting relationships with them. Seek opportunities to engage with occupiers and get a true understanding.
• Ensuring a warm welcome, full of your character for everyone who comes through the doors, forging relationships, remembering names, and implementing little touches that make people smile and (fleetingly) forget the pressures on them;
• Owning and embracing the welcome experience and front of house areas, driving standards to make the spaces sparkling, comfortable, welcoming, memorable and useful
• Being house proud and thinking about what can be improved
• Regularly reviewing all building amenities and engaging with occupiers through meetings and surveys to identify changes in requirements.
• Your are self-motivated, diligent, enthusiastic and approachable

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Work Location: In person