JOB DESCRIPTION

• Care for exceeding guest expectations and guest satisfaction,
• Caring for employee satisfaction,
• Organizing and managing service quality processes,
• planning, organizing, managing and supervising work in the hotel and its surroundings,
• organizing, managing and supervising the work of the reception desk,
• coordinating all employees in the hotel and coordinating work between departments,
• ensuring the development of hotel services in accordance with developments and standards in the field of hotel management,
• monitoring the work efficiency of employees, taking measures to rationalize work, controlling costs and the consumption of consumables,
• organization and management of sales activities,
• implementation of legal and other regulations related to hotel operations,
• ensuring the successful operation of the hotel and ensuring quality,

JOB EXPERIENCE

Specialized Higher Education

• 4 years of work experience.

Please refer the Job description for details