We are currently recruiting for a Duty manager to Join our Team at The Athlone Springs Hotel .

THE PERSON:

We are seeking candidates with a proven track record, demonstrating a professional approach and attitude, with excellent attention to detail and the ability to provide exceptional customer service to our patrons.

To oversee the operation of the Hotel while on duty and ensure that a consistently high standard of service, product and customer care is delivered at all times.
To anticipate guest needs in order to enhance guest satisfaction.
To assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
To ensure prompt resolution of customer complaints.
To make sound decisions in a fast-paced and busy environment, sometimes in the absence of the General Manager.
To report accidents & fill out accident report forms where necessary.
To cover Reception and food & beverage departments where needed.