Full job description

The Keadeen Hotel is a family-run property with a proud tradition of warm hospitality and personalised service. Alongside our accommodation offering, we are well known for our food and beverage operations, as well as our weddings and events business. We are seeking an experienced and hands-on Duty Manager to support daily operations and deliver exceptional guest experiences across all areas of the hotel.

Key Responsibilities

• Act as the management on-duty representative, overseeing all hotel departments during assigned shifts
• Ensure exceptional guest service and professionally manage guest feedback, complaints, and special requests
• Oversee front office, food and beverage outlets, and events operations during service periods
• Support the smooth delivery of weddings, functions, and events, acting as a key point of contact on duty
• Lead, support, and motivate team members to maintain high service and presentation standards
• Ensure compliance with health, safety, and security procedures
• Manage incidents, emergencies, and operational issues confidently and calmly
• Complete shift handovers and operational reports for senior management

Requirements

• Proven experience in hotel operations in a supervisory or management role
• Strong background in food and beverage operations
• Demonstrated experience supporting or managing weddings and events
• Excellent leadership, communication, and customer service skills
• Ability to work flexible hours, including evenings, weekends, and public holidays
• Strong problem-solving skills with a hands-on approach
• Experience with hotel PMS systems (HotSoft) and POS (Volante) systems is an advantage

Job Type: Full-time

Pay: €34,000.00-€37,000.00 per year

Benefits:

• Company events
• Employee assistance program
• Employee discount
• Food allowance
• Gym membership
• Store discount

Experience:

• Hospitality management: 2 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person