Hotel Front Desk Agent , PT at Seven Feathers Hotel & Casino Resort Crp

Canyonville, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

0.0

Posted On

29 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Cashiering, Registration, Room Assignments, Communication Skills, Conflict Resolution, Microsoft Word, Microsoft Excel, Microsoft Outlook, Organizational Skills, Interpersonal Skills, Administrative Experience

Industry

Description

Description J o i n t h e S e v e n F e a t h e r s F a m i l y ! Why Work at Seven Feathers? At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether you’re just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, you’ll feel valued and supported every step of the way. The Position: Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business. Duties include but are not limited to: Upholds the resorts commitment to exceptional guest service. Is familiar with and can perform all the duties and responsibilities of the reservation agent. Completes guest transactions by processing payments in cash or credit card. Demonstrates working relationship and communication skills conductive to a professional and friendly work environment with all departments. Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority. The Benefits: We offer a competitive salary and a benefits package that shows how much we care about our team, including: Comprehensive medical, dental, vision, and Rx coverage Generous Paid Time Off to recharge and enjoy life 401k with up to a 3.5% employer match to secure your future 20¢ per gallon fuel discounts to keep you moving Free meals Direct Pay (Payday Advance) Requirements High School Diploma or GED Certificate required. 1 year of experience working in a customer service environment required. Experience with Micros, Patron, and Opera preferred. Clerical/administrative experience required. Excellent organizational, verbal, interpersonal, and customer relations skills. Basic computer skills in Microsoft Word, Excel and Outlook. Ability to handle multiple priorities and tasks at once. Able to follow verbal as well as written instructions. 18 years of age or older. Must be able to obtain a Class I Gaming License. Must be able to obtain a Food Handlers Card. Are you ready to be part of something extraordinary? Apply now and join a team that’s as passionate about your success as you are. At Seven Feathers, every day brings a new opportunity to grow, have fun, and make a difference!

Responsibilities

Provide exceptional guest service by handling registration, room assignments, and check-out processes. Manage guest transactions and resolve concerns efficiently to encourage repeat business.