Hotel Front Desk Supervisor - Courtyard by Marriott, Littleton, MA at Lafrance Hospitality

Littleton, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

23.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Guest Focus, Hospitality Excellence, Training, Revenue Management, Supervision, Financial Reporting, Policy Adherence, Health And Safety Codes, Brand Standards, Team Building, Communication, Computer Reservation Systems, Adult Learning, Flexible Scheduling

Industry

Hospitality

Description

JOIN OUR TEAM! We're on the lookout for a dynamic, guest-focused Front Desk Supervisor to bring energy, leadership, and hospitality excellence to our team at the Courtyard by Marriott. If you're someone who thrives in a fast-paced environment, loves connecting with people, and leads with a smile — we want to meet you! As our Front Desk Supervisor, you’ll be setting the tone for a memorable guest experience from the moment they walk through our doors. You’ll guide and support our front desk team, ensure smooth operations, and uphold the standards that Courtyard by Marriott and Lafrance Hospitality are known for. Pay: $21-$23 Per Hour Shift: Full Time Schedule: Mix of Shifts, weekend availability & holidays Responsibilities Works to achieve a friendly atmosphere for fellow associates and hotel guests Displays exemplary performance as an example for the staff to emulate Performs training and revenue management strategies with the staff Supervises Guest Representatives, Night Auditors, and acts as Manager on Duty as needed Produces accurate financial reports on time Ensures that policy and procedure are followed and administered consistently Understands local health and safety codes Is knowledgeable about all brand standards Maintains a positive, cooperative work environment between personnel and management Minimum 1-2 years hotel front desk experience Supervisory experience preferred FOSSE & Prior Marriott Brand experience preferred Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively Excellent communication skills Comfortable with hotel computer reservation systems Ability to teach adult learners Available to work a flexible schedule ( Nights & weekends ) PTO & 401K Health & Dental Brand Wide Room Discounts Company Wide Room Discount Program 90 day Review & Annual Review Program Extensive Room for Growth Paid Training

Responsibilities

The supervisor will guide and support the front desk team, ensuring smooth operations and upholding the hospitality standards of Courtyard by Marriott. Key duties include setting the tone for guest experiences, performing training, and acting as Manager on Duty when necessary.