We have a fantastic new opportunity for experienced and motivated Front Office Receptionist to join our dedicated Front Office Team.
Reporting to the Front Office Manager & relevant Supervisor, you will provide a friendly and efficient service to guests upon check in & out and upselling / advising guests where appropriate. The successful candidate will be passionate, and love working in a fun and fast paced environment.

ABOUT US

The Byrne Hotel Group is a unique collection of family owned hotels and guests houses in Galway, Dublin and the UK offering Irish Hospitality at its best. When you join the Byrne hotel group you join a dedicated team who have a strong focus on providing an exceptional guest experience. We are committed to providing training and support for our employees while fostering a culture of professional excellence. The Byrne Hotel Group offer our employees the opportunity to develop their talent and grow their career through opportunities across the group. We pride ourselves on building strong teams and a supportive working environment for our employees.
Job Types: Full Time 32-40 hrs

Benefits:

• Company events
• Staff Meal

Schedule:

• 8 hour shift
• Day & PM shifts
• Weekend availability

• Handles all guests reservations via phone & email in an efficient manner in accordance with company standards
• Experience of dealing with group bookings from enquiry to arrival
• Proactive upselling of all outlets within the hotel
• Be initiative-taking with an ability to take ownership and see tasks through to completion and possess strong attention to detail
• Attends daily communication meeting to inform all teams of arrivals /revenue stats & selling rates