OVERVIEW

We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent communication skills and a passion for providing outstanding customer service in a fast-paced restaurant environment.

EXPERIENCE

• Previous Host/Host experience preferred, with a strong background in food service or restaurant operations.
• Demonstrated customer service skills, with an emphasis on guest relations and communication.
• Familiarity with POS systems is advantageous; experience with Aloha POS or Micros POS is a plus.
• Background in hotel or hospitality services is beneficial but not required.
• Strong phone etiquette and ability to manage reservations effectively.
• A passion for serving others and creating positive dining experiences is essential. Join us in delivering exceptional service to our guests while being part of a supportive team that values your contributions!
  Job Types: Temp to perm, Zero hours contract
  Pay: £13.50-£14.50 per hour

Application question(s):

• Are you available as soon as possible ?
• Do you drive?
• Do you have prior experience in a similar setting?

Work Location: In perso

• Greet and seat guests promptly upon arrival, ensuring they feel welcomed and valued.
• Manage reservations and maintain an organized seating chart to optimize table turnover.
• Provide menus and inform guests of any specials or promotions.
• Assist with guest inquiries and resolve any issues that may arise during their visit.
• Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
• Maintain cleanliness and organization of the front-of-house area, including waiting areas and menus.
• Utilize POS systems such as Aloha POS or Micros POS for efficient order processing when necessary.
• Uphold high standards of hospitality, ensuring every guest has a memorable experience.