Hotel Housekeeper/Room Attendant at Home2 Suites by Hilton

Champaign, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

15.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Servicing Guest Rooms, Making Beds, Dusting, Replenishing Supplies, Bathroom Cleaning, Carpet Vacuuming, Room Security, Guest Inquiry Handling, Public Area Cleaning, Lifting 50 Lbs, Independent Work, Teamwork, Managing Guest Calls, Professional Attitude

Industry

Hospitality

Description

Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Hotel Housekeeper/Room Attendant at the Home2 Suites by Hilton Champaign is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably. Duties & Responsibilities: Prepare rooms for cleaning Make beds Dust rooms and furniture Replenish guestroom and bathroom supplies Clean the bathroom Clean the closet Vacuum and rack the carpet Check and secure the rooms Deliver and retrieve items on loan to guests (e.g. iron and ironing boards) Ensure public areas, such as hallways, are cleaned and orderly Ability to lift 50 lbs. and walk, sit, or stand for extended periods time Ability to work independently and with a team Manage guest calls, requests, & complaints in the area assigned to them Additional tasks may be assigned at any given time Requirements Qualifications: A secondary school diploma is preferred Previous hotel-related experience desired Experience using industrial cleaning equipment and products a plus Professional attitude is required Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Responsibilities

The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms to ensure a pleasant and comfortable experience, which includes preparing rooms, making beds, dusting, and cleaning bathrooms. They must also ensure public areas are clean and orderly, and address guest inquiries politely and knowledgeably.