Hotel Housekeeper/Room Attendant at TownePlace Suites Glendale

Rosemont, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

24.23

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Servicing Guest Rooms, Making Beds, Dusting, Replenishing Supplies, Vacuuming, Carpet Racking, Guest Inquiry Handling, Lifting 50 lbs, Working Independently, Teamwork, Managing Guest Calls, Request Handling, Complaint Management, Industrial Cleaning Equipment Use

Industry

Hospitality

Description

Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably. Duties & Responsibilities: Prepare rooms for cleaning Make beds Dust rooms and furniture Replenish guestroom and bathroom supplies Clean the bathroom Clean the closet Vacuum and rack the carpet Check and secure the rooms Deliver and retrieve items on loan to guests (e.g. iron and ironing boards) Ensure public areas, such as hallways, are cleaned and orderly Ability to lift 50 lbs. and walk, sit, or stand for extended periods time Ability to work independently and with a team Manage guest calls, requests, & complaints in the area assigned to them Additional tasks may be assigned at any given time Requirements Qualifications: Previous hotel-related experience desired Experience using industrial cleaning equipment and products a plus Professional attitude is required Benefits: Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Responsibilities

The Room Attendant is primarily responsible for cleaning and servicing guest rooms to ensure a pleasant and comfortable experience, making sure all areas are inviting and clean. They must also address all guest inquiries politely and knowledgeably while performing duties like making beds, dusting, and cleaning bathrooms.