DESCRIPTION

A well-maintained hotel has a direct positive impact on the guest satisfaction. Therefore citizenM is looking for a hotel engineer who can help us to complete the day to day maintenance. The successful candidate has a positive attitude, is willing to learn and discover new things, has a hands-on mentality, acts as a problem-solver, and is eager to take responsibility. A proactive mindset, curiosity, and a sociable personality are very important elements for this role. You will communicate with the hotel manager, housekeeping department, and all subcontractors.

QUALIFICATIONS / SKILLS

• A skilled, well rounded engineer with basic knowledge of electrical, mechanical, HVAC, and plumbing systems.
• Be open to challenges.
• Capable of working independently where needed.
• Written and verbal communication skills in French with preference of communication in English. Any additional language skills are beneficial.
• Have basic IT knowledge of (google suite, MS office).
• Be eager to learn and develop.
• Ready to work in a team, alongside hotel staff and various citizenM departments.
• Passionate and proactive attitude.
• Customer focused with a priority for guest’ experience.

• Ensure our rooms are working well and meet expectations.
• Be aware of room availability and keep hotel teams updated of the changes.
• Support the hotel team with technical challenges and troubleshooting.
• On call in case of emergencies - including weekends and out of hours where necessary.
• Coordinate 3rd party subcontractors in terms of preventive maintenance and be the 1st point of contact in case of any issues with the building installations.
• Proactive approach to overall hotel safety and keeping on top of the compliance requirements in the building.
• Minimize downtime of essential operating equipment, mitigating the impact on the guest at all times.
• Report to the senior engineer on the overall property status - inventory, compliance and ongoing works.
• Replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.