JOIN OUR FABULOUS TEAM AT THE FARNHAM ESTATE SPA & GOLF RESORT AS HOTEL MANAGER.

We are currently seeking a Hotel Manager to join the team at Farnham Estate. The Hotel Manager plays a key role in overseeing all operational departments, ensuring seamless day-to-day functioning and an exceptional guest experience. Reporting to the General Manager, the Hotel Manager leads teams, implements strategic initiatives, and upholds the Resort’s luxury standards while maximising financial performance and operational efficiency.

GUEST EXPERIENCE & SERVICE EXCELLENCE

• Drive exceptional service standards and ensure a seamless guest journey from arrival to departure.
• Handle guest concerns professionally, implementing solutions to enhance satisfaction and loyalty.
• Oversee VIP guest experiences, ensuring special requests and expectations are met.
• Leading the team to deliver a proactive and guest-focused approach.

REQUIREMENTS

Bachelor’s degree in Hospitality Management.
Strong focus on guest satisfaction.
Outstanding communication and interpersonal skills.
Problem solving & decision making.
IT & Computer literacy essential.

COMPANY CULTURE

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

COMPANY BENEFITS

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Please refer the Job description for details