3. ELEVATE GUEST EXPERIENCE

• Manage operations with a keen eye for detail
• Monitor guest feedback and implement improvements as necessary to exceed guest expectations
• Deliver exceptional service to ensure every guest leaves with a desire to return

ROLE DESCRIPTION:

The Hotel Manager will oversee daily operations and provide strategic direction for the hotel, ensuring guest satisfaction while driving profitability and operational excellence.

ROLE REQUIREMENTS:

• Prior General Manager or Hotel Manager experience in a large, complex Tier 1 city hotel
• Proven experience in managing large hotel operations
• Strong knowledge and experience in F&B and events
• Success in driving commercial returns and revenue
• Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
• Outstanding communication and negotiation skills with a customer-first mindset
• Solid grasp of financial management principles and experience in budgeting and forecasting
• Dynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry