COMPANY OVERVIEW

Holiday Inn Express Walsall M6J10 is a modern hotel offering 120 contemporary bedrooms, complete with complimentary continental buffet breakfast. Our facilities include three well-lit meeting rooms equipped with air conditioning, free Wi-Fi throughout the premises, and ample parking—all designed to ensure a comfortable stay for our guests.

SUMMARY

We are seeking a dedicated Hotel Manager to lead our team at Holiday Inn Express Walsall. This role is crucial in maintaining our high standards of hospitality and guest satisfaction while overseeing daily operations. The ideal candidate will be instrumental in creating a welcoming environment for both guests and staff.

REQUIREMENTS

• Proven experience in hotel management or a similar role within the hospitality industry.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication skills, both verbal and written.
• Bilingual or multilingual abilities are a plus but not required.
• In-depth knowledge of hospitality operations, including guest services and human resources management.
  If you are passionate about hospitality and ready to take your career to the next level, we invite you to apply for the Hotel Manager position at Holiday Inn Express Walsall M6J10 today!
  Job Types: Full-time, Permanent
  Pay: £30,000.00-£33,000.00 per year

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• management: 5 years (required)

Licence/Certification:

• Personal Licence (required)

Work Location: In person
Reference ID: HIEX/A

• Oversee daily hotel operations to ensure smooth functioning and exceptional guest experiences.
• Manage staff recruitment, training, and development to foster a motivated team.
• Implement and maintain high standards of service across all departments.
• Monitor guest feedback and resolve any issues promptly to enhance satisfaction.
• Develop and manage budgets, ensuring financial targets are met or exceeded.
• Coordinate with suppliers and vendors to maintain quality service delivery.
• Ensure compliance with health and safety regulations and hotel policies and IHG Brand Service Targets