Hotel Manager at IHG Career

Kuwait City, Al Asimah, Kuwait -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Operations Management, Guest Experience, Financial Performance, Team Engagement, Budgeting, Cost Control, Service Recovery, Reputation Management, Stakeholder Management, Compliance, Strategic Planning, Decision-Making, Problem-Solving, Commercial Acumen, Mentoring

Industry

Hospitality

Description

Hotel Manager We are seeking an accomplished and visionary Hotel Manager to lead the day-to-day operations of a distinguished luxury hotel. This role requires a seasoned hospitality professional with a proven track record in five-star and luxury hotel environments, capable of delivering exceptional guest experiences while driving operational excellence, team engagement, and sustainable financial performance. A strategic view of your role: As Hotel Manager, you will be responsible for translating brand vision into operational reality, ensuring that every guest interaction reflects the highest standards of luxury hospitality. Your key responsibilities will include: * Providing overall leadership and direction for daily hotel operations across Rooms, Food & Beverage, and Support Departments. * Ensuring consistent delivery of exceptional guest experiences in line with five-star and luxury brand standards. * Leading, mentoring, and developing Department Heads to build a high-performance, service-driven culture. * Driving guest satisfaction, reputation management, and effective service recovery at senior level. * Overseeing operational budgets, cost controls, productivity measures, and financial performance. * Collaborating closely with Sales, Revenue, Marketing, and Finance to achieve commercial and strategic objectives. * Monitoring operational KPIs, quality audits, and brand compliance reports, implementing continuous improvement initiatives. * Ensuring full compliance with health, safety, security, and statutory regulations. * Acting as a key representative of the hotel in interactions with owners, stakeholders, and senior partners. * Deputizing for the General Manager as required and contributing to long-term strategic planning. What we are looking for: * Proven experience as a Hotel Manager, Operations Manager, or Resident Manager within a five-star or luxury hotel environment. * Strong leadership capability with the ability to inspire, influence, and hold senior teams accountable. * Comprehensive understanding of luxury hotel operations, service culture, and brand-driven performance. * Demonstrated commercial acumen, including budgeting, forecasting, and cost optimization. * Exceptional guest-focus with strong decision-making and problem-solving skills. * Excellent communication skills in English; Arabic language will be a distinct advantage. * High standards of professionalism, grooming, integrity, and discretion. * Ability to operate confidently in a fast-paced, high-expectation luxury environment. * Hospitality or business management qualifications are highly desirable. Why join us: At IHG®, leadership is defined by presence, purpose, and people-first thinking. This role offers the opportunity to shape exceptional guest journeys, lead talented teams, and uphold the standards of True Hospitality within a refined, luxury hotel setting.

Responsibilities

The Hotel Manager is responsible for providing overall leadership and direction for daily hotel operations across Rooms, Food & Beverage, and Support Departments, ensuring exceptional guest experiences align with luxury brand standards. Key duties include overseeing operational budgets, mentoring department heads, driving guest satisfaction, and acting as a representative for the hotel.