JOB SUMMARY

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the business. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 6 years

REQUIREMENTS:

• Proven experience as a Hotel Manager or relevant role
• Degree in Business Administration, Hotel/Hospitality Management or relevant field
• Fluency in English; knowledge of other languages is a plus
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office.
• Knowledge of hotel management software (PMS) is an advantage
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and great attention to detail
• Ability to inspire and motivate a diverse team
• Strong knowledge of budgeting, forecasting, and financial analysis
• Ability to respond to market changes and evolving guest needs

RESPONSIBILITIES:

• Supervise work at all levels (receptionists, kitchen staff, maids, office employees, etc.) and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information, and monitor sales and profits
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them to the facilities, address their complaints, find solutions to problems, offer information, etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners, etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Monitor security protocols to protect guests, employees, and assets.
• Provide regular updates on financial performance, operational challenges, and successes.Collaborate with hotel owners or corporate management to align strategies and goals.

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the business. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 6 year