ABOUT THE ROLE

We are seeking a reliable and self-motivated Hotel Manager to oversee our charming property located in Port Douglas CBD. This is a fantastic opportunity for an experienced professional to lead daily operations, ensuring exceptional guest experiences and efficient property management.

KEY RESPONSIBILITIES

• Manage guest check-ins, check-outs, and inquiries
• Handle daily payments and financial reporting, including weekly income/expense summaries and cash reconciliations.
• Oversee property maintenance and security
• Supervise housekeeping staff, including scheduling and payroll
• Ensure cleanliness of guest rooms, communal areas, and outdoor spaces
• Manage laundry operations and linen organisation
• Monitor and restock housekeeping supplies
• Liaise with tradespeople for repairs and address minor maintenance issues
• Build relationships with local businesses to attract guests
• Engage with the local community to enhance the property’s reputation
• Maintain accurate records of supplier deliveries and invoices
• Prepare weekly revenue forecasts using company templates
• Manage the Hotel Bar and oversee the operation of the Hotel