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Hotel Night Auditor at Ballpoint

Van Horn, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

16.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Payment Processing, Reporting, Administrative Tasks, Problem Solving, Windows OS, Spreadsheets, Word Processing

Industry

Description

Job Summary: We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. COMPENSATION: $14 - $16 Key Responsibilities: * Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. * Handle guest requests, concerns, and complaints promptly and professionally. * Process payments and transactions, including room charges, cash, debit, or credit. * Ensure the common area and lobby are clean and presentable. * Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. * Maintain front desk supplies and equipment. * Coordinate with housekeeping and maintenance to track room readiness. * Answer guest calls and provide information about the property and local attractions. * Perform administrative duties, including filing and updating records. * Safeguard guest information and handle confidential records with integrity. * Other duties as assigned. Requirements: * 1 year of experience in hospitality and front desk roles. * Strong written and verbal communication skills. * Proficiency in Windows operating systems, spreadsheets, and word processing. * Ability to solve problems and make decisions quickly. * High school diploma or equivalent. * Ability to work independently and handle stressful situations. Physical Demands: * Regularly required to walk, stand, and use hands to complete tasks. * Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

Responsibilities

The Night Auditor manages overnight guest services, including check-ins, check-outs, and payment processing. They are also responsible for running daily financial reports and maintaining the cleanliness of the lobby area.