Hotel Night Auditor at Boyne Resorts

Newry, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest service, Financial reconciliation, Front desk operations, Microsoft Office, Property Management System, Springer Miller Systems, Attention to detail, Verbal communication, Problem-solving, Emergency procedures, Night audit

Industry

Hospitality

Description

Overview Sunday River Resort is seeking a Hotel Night Auditor to join our Lodging team! This is a full-time, year-round overnight position (11 PM – 7 AM) at one of New England's premier four-season resorts. As a Night Auditor, you'll be the face of our resort during overnight hours — delivering exceptional guest service while managing the hotel's nightly financial reconciliation and front desk operations. If you're a detail-oriented hospitality professional who thrives in an independent, overnight environment, we want to hear from you. Responsibilities Deliver outstanding guest service throughout the overnight shift, including warm and professional check-in and check-out Serve as the primary overnight point of contact for all guest inquiries, concerns, and special requests Manage and verify room reservations, room assignments, and room rate accuracy across the property Perform the complete nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accounts Run and organize daily reconciliation reports as directed by the Accounting and Lodging departments Prepare and distribute overnight operational reports to set up day shift teams for success Respond to and coordinate with security and maintenance staff as needed during the overnight shift Provide knowledgeable recommendations on all Sunday River resort products, services, amenities, and on-mountain activities Handle all phone inquiries professionally and efficiently Maintain a thorough working knowledge of hotel emergency procedures and respond Qualifications High school diploma or equivalent required Previous hotel front desk, night audit, or hospitality experience preferred but not required — we will train the right candidate Proficiency in Microsoft Office programs; experience with a Property Management System (PMS) such as Springer Miller Systems Strong attention to detail and comfort with basic financial reconciliation tasks Excellent verbal communication and customer service skills Ability to work independently and problem-solve in a fast-paced overnight environment Must be available to work overnight shifts, including weekends and holidays Compensation & Benefits Wages range from $17 to $20 per hour, depending on experience, with opportunities for growth and advancement within Sunday River's Lodging department. Seasonal Team Member perks include: Free ski and golf pass for self, and additional passes for dependents of full-time Team Members. Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa. Eligibility for affordable Team Member housing.

Responsibilities

The Night Auditor is responsible for delivering exceptional guest service and managing front desk operations during overnight hours. They also perform nightly financial reconciliations, balance accounts, and prepare operational reports for the day shift.