The Hotel Night Auditor, is the first point of contact in late-night hotels. Their duties include acting as a Front Desk Agent, balancing accounts from shifts and assisting hotel guests with requests.

The Night Auditors will perform the various duties and will have the following responsibilities outlined below.

• Auditing, balancing, and verifying daily revenue documentation
• Managing the hotel’s inventory of reservations, room assignments, and vacancies
• Greets guests, checking them into rooms, assists with check-outs, and providing guests with important information
• Answers phones, schedules wake-up calls, and assists with reservation requests
• Responds to guest inquiries, complaints, and concerns
• Balances cash drawers, record errors, and reconcile receipts
• promotes hotel services and features.

Night Auditor Requirements

• High school diploma.
• Past experience in customer service or hospitality.
• Experience with accounting procedures and administrative tasks.
• Proficiency with computers.
• Analytical mind, with strong attention to detail and an affinity for numbers.
• Good organizational and time-management skills.
• Self-motivated, proactive work ethic.
• Strong aptitude for customer service.

Job Types: Full-time, Permanent
Pay: $20.00-$21.00 per hour
Expected hours: 30 – 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Experience:

• Customer: 1 year (required)

Location:

• Victoria, BC (required)

Work Location: In perso

• Auditing, balancing, and verifying daily revenue documentation
• Managing the hotel’s inventory of reservations, room assignments, and vacancies
• Greets guests, checking them into rooms, assists with check-outs, and providing guests with important information
• Answers phones, schedules wake-up calls, and assists with reservation requests
• Responds to guest inquiries, complaints, and concerns
• Balances cash drawers, record errors, and reconcile receipts
• promotes hotel services and features