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Hotel Night Auditor at Home2 Suites and Tru by Hilton

Marietta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

18.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Organizational skills, Problem solving, Decision making, Windows operating systems, Spreadsheets, Word processing, Cash handling, Data entry, Record keeping, Conflict resolution

Industry

Description

Job Summary: We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $15 - $18 Key Responsibilities: * Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. * Handle guest requests, concerns, and complaints promptly and professionally. * Process payments and transactions, including room charges, cash, debit, or credit. * Ensure the common area and lobby are clean and presentable. * Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. * Maintain front desk supplies and equipment. * Coordinate with housekeeping and maintenance to track room readiness. * Answer guest calls and provide information about the property and local attractions. * Perform administrative duties, including filing and updating records. * Safeguard guest information and handle confidential records with integrity. * Other duties as assigned. Requirements: * 1 year of experience in hospitality and front desk roles. * Strong written and verbal communication skills. * Proficiency in Windows operating systems, spreadsheets, and word processing. * Ability to solve problems and make decisions quickly. * High school diploma or equivalent. * Ability to work independently and handle stressful situations. Physical Demands: * Regularly required to walk, stand, and use hands to complete tasks. * Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

Responsibilities

The Night Auditor is responsible for managing front desk operations, including guest check-ins, processing payments, and handling guest inquiries during overnight shifts. They also perform administrative tasks, maintain lobby cleanliness, and coordinate with housekeeping and maintenance teams.