JOB OVERVIEW

We are seeking a dedicated and enthusiastic Night Porter to join our team in providing exceptional guest services within our establishment. The ideal candidate will play a vital role in ensuring the smooth operation of our hotel, contributing to a welcoming environment for all guests. This position requires strong communication skills and a passion for hospitality.

QUALIFICATIONS

• Previous hotel experience is preferred but not essential; a willingness to learn is key.
• Strong guest service skills, with an emphasis on hospitality and attention to detail.
• Ability to work flexible hours, including weekends and holidays as required.
• A positive attitude, strong work ethic, and ability to work well within a team environment. Join us in creating memorable experiences for our guests while developing your career in the hospitality industry!
  Job Types: Full-time, Permanent
  Pay: From £12.50 per hour

Benefits:

• Discounted or free food

Work Location: In perso

• Greet guests upon arrival and assist with their luggage and check-in process.
• Maintain cleanliness and organisation of the lobby, entrance, and other public areas.
• Provide information about hotel services and local attractions to enhance the guest experience.
• Assist with any special requests from guests, ensuring their needs are met promptly.
• Collaborate with housekeeping and maintenance teams to ensure all areas are well-maintained.
• Handle guest inquiries and complaints with professionalism and courtesy.
• Support the front desk staff during peak times as needed.