Education:

• Bachelor’s (required

Experience:

• Night Hotel Reception: 2 years (required

THE ROLE:

• Answering the telephone and managing switchboard operations.
• Taking payments, making booking and being the front face of the hotel.
• To provide a friendly, efficient and proactive approach to all hotel guests.
• To respond to guest requests within a timely manner.
• Carry out night audits and reporting
• To be able to check guests in and out within a timely manner.
• To have knowledge of all hotel facilities.
• Health and Safety responsibilities
• Sales and Marketing

PLEASE NOTE THAT WE WILL ONLY BE IN CONTACT WITH YOU IF YOUR APPLICATION IS SUCCESSFUL. PREVIOUS CANDIDATES NEED NOT APPLY. THIS ROLE HAS NO SET GUARANTEED WEEKLY HOURS. SHIFTS ARE PROVIDED AS PER THE NEEDS OF THE BUSINESS. PLEASE DO NOT APPLY IF YOU HAVE RESTRICTIONS ON THE DAYS/HOURS YOU CAN WORK AND CANNOT START IMMEDIATELY, WE REQUIRE FULL FLEXIBILITY DUE TO THE NATURE OF THE BUSINESS.

Job Type: Contract
Pay: £11.44 per hour

Benefits:

• Gym membership
• Health & wellbeing programme
• Store discount

Ability to commute/relocate:

• Hounslow, TW3 1JA: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have experience of working with Opera/Siteminder?
• Do you have restrictions on the hours or days you can work?

Education:

• Bachelor’s (required)

Experience:

• Night Hotel Reception: 2 years (required)

Work Location: In perso