Hotel Operations Manager Kefalonia at Kariera.Recruitment Services Greece
, Peloponnese, Western Greece and the Ionian, Greece -
Full Time


Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality Management, Leadership, Communication, Problem-Solving, Conflict Resolution, Team Development, F&B Operations, Budget Management, Inventory Control, Customer Service, SOP Compliance, Training, Sales Alignment, Greek Language, English Language, MS Office, Hotel PMS

Industry

Human Resources

Description
Hotel Operations Manager in Kefalonia Become a White Rocker! White Rocks Hotel Kefalonia is a four-star plus property founded in 1974, celebrating 50 years of authentic hospitality and modern elegance. One of the first hotels to offer high-quality accommodation on the island, it now features 160 refurbished rooms and bungalows surrounded by Mediterranean flora, all with panoramic sea views. Located 10 minutes from Argostoli and 5 minutes from the airport, the hotel combines timeless Greek warmth with a forward-thinking spirit. We are seeking a Hotel Operations Manager to lead daily operations with empathy, integrity, and excellence — a hands-on professional who believes that people are at the heart of hospitality and has a strong background in F&B and operations. Key Responsibilities Lead all daily hotel operations to ensure seamless guest experiences across all departments. Champion a positive, people-focused culture — motivate, coach, and develop team members to deliver authentic and heartfelt service. Work closely with department heads to ensure SOPs and internal policies are consistently applied in line with the White Rocks ethos. Handle guest feedback and special requests with empathy, professionalism, and a problem-solving mindset. Oversee and support F&B operations as a hands-on leader, ensuring quality, efficiency, and innovation in service delivery. Manage operational budgets, inventory control, and cost efficiency while maintaining high service standards. Collaborate with the Finance/Accounting team to ensure compliance with labor, safety, hygiene, and financial regulations. Contribute to recruitment, onboarding, and training — with a focus on retaining and developing talent. Partner with Sales & Marketing to align operations with the hotel’s commercial goals and guest experience standards. Qualifications Degree in Hospitality or Tourism Management, or Business Administration. Minimum 2–3 years of experience in a similar managerial or senior operations role, ideally with strong F&B background. Excellent communication skills in Greek and English. Strong leadership and interpersonal abilities — able to inspire through collaboration rather than authority. Skilled in organization, problem-solving, and conflict resolution. Proficient in MS Office and hotel PMS (preferably Protel). Hands-on, approachable, and calm under pressure — a true team player with a “can-do” attitude. We Offer Competitive salary package. Full-time, year-round position based in Kefalonia, with the option for up to 2 months of remote work during winter. 2-bedroom flat with sea-view in Argostoli town (5 minutes driving from the hotel) Full board meal plan. Company mobile phone, PC and laptop. Continuous learning and development opportunities through seminars and internal training. A collaborative environment where your voice matters and your leadership shapes the hotel’s daily rhythm.
Responsibilities
Lead daily hotel operations to ensure seamless guest experiences and champion a positive, people-focused culture. Oversee F&B operations and manage budgets while collaborating with department heads and the Finance team.
Loading...