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Hotel Reception at Relais & Châteaux Park-Hotel Egerner Höfe

St. Helena, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

26.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Hospitality, Communication, Interpersonal skills, Problem solving, Attention to detail, Luxury service

Industry

Hospitality

Description

Company Description Napa Valley is admired the world over for a lifestyle grounded in agriculture, viticulture, cuisine and the art of hospitality. The mild climate and natural beauty of our region make it a desirable place to be all year round. Each season brings new opportunities to plant, grow and reap a harvest, whether grapes, produce or flowers. No matter the season, the bounty harvested from our vineyards, orchards and gardens is cause of celebration, preferably in the form of a meal with family, friends, and guests that will become friends. Inviting, understated, and elegant, our 36 suites and rooms offer guests an immersion in the Napa Valley lifestyle. Set amid the trees of the Meadowood estate, our accommodations are elegantly furnished for privacy, relaxation, and repose both in and out of doors. Each lodging uniquely combines the wine country’s distinctive blend of rustic and refined materials with an acute sensitivity to the nuances of comfort and the sophisticated ease of visual simplicity. Job Description Be the hub of the property, interacting with guests and members at the highest level of service, exceeding expectations of members and guests, while collaborating with co-workers to make their stay memorable. Qualifications Previous high end luxury resort/hotel experience preferred, customer service experience required. Additional Information All your information will be kept confidential according to EEO guidelines. Department: Reception Staff Compensation: USD 24.00 - USD 26.00 - hourly

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Responsibilities

Act as the primary point of contact for guests and members to ensure a high level of service. Collaborate with team members to create memorable experiences for all visitors.