THE RITZ LONDON OVERVIEW

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.

POSITION OVERVIEW

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Front Office Department a Chef De Brigade / Reception Supervisor.
Our reception team is responsible for overseeing the arrival and departure experience for our guests. This includes using our PMS system, handling payments, invoicing, and having comprehensive knowledge of all hotel facilities and rooms. As a Chef De Brigade, you will play a vital role in creating a seamless and memorable experience for our clients and be ready to go above and beyond to ensure every guest feels valued and well taken care of during their stay. Dedication, consistency, and utmost diligence are paramount for success in this role, as is the ability to supervise and lead a team of receptionists and trainees.

ENTRY REQUIREMENTS

• Qualification in Hospitality studies, degree standard or similar preferred
• Relevant experience in a 5* property is desirable
• Excellent customer service skills
• Possess the ability to work under pressure and have strong organisational skills
• Great command of the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests

Please refer the Job description for details