The Receptionist will be primarily responsible for providing a memorable guest experience at the front office through friendly and professional customer service and providing administrative support to the Hotel Management team.
As a casual Receptionist, you will be working mainly Saturday & Sunday with the potential for more hours on other days.

• Responding to incoming telephone calls and emails and relaying necessary messages to relevant parties
• Maintaining records ensuring documents are distributed and filled within designated timelines
• Responsible for all room reservations including confirmations, checking in, and allocation of hotel rooms and guests
• Handling any guest inquiries and complaints in a professional manner and escalating to the Manager/Area Manager when required
• Performing other related duties as requested by the Manager