HOTEL RECEPTIONIST - DAYS

Contract Type - Permanent
Flexible hours per week
Employment Type - Flexible
The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London’s most prestigious conference and banqueting venues, One Whitehall Place.

Our Receptionists are an essential point of contact for all our guests, so they are always on stage! Taking responsibility for that initial welcome, those all important first impressions and taking the opportunity to really get to know the guests and anticipate their needs, they are always ready to go the extra mile.

• Providing a warm and genuine welcome
• Dealing with guest queries both in person and on the phone
• Acting as a point of contact for guest queries
• Providing friendly straightforward service throughout both at the Reception Desk and throughout the guests’ sta

Our Receptionists are an essential point of contact for all our guests, so they are always on stage! Taking responsibility for that initial welcome, those all important first impressions and taking the opportunity to really get to know the guests and anticipate their needs, they are always ready to go the extra mile.

• Providing a warm and genuine welcome
• Dealing with guest queries both in person and on the phone
• Acting as a point of contact for guest queries
• Providing friendly straightforward service throughout both at the Reception Desk and throughout the guests’ stay