HOTEL RECEPTIONIST

Location: Galgorm Collection Resort
Join the team at Galgorm Collection Resort, home to luxury suites, deluxe rooms, riverside cabins, and cottage suites set within stunning grounds. With a variety of award-winning restaurants and Ireland’s first Thermal Village & Spa, we offer a truly unique experience for our guests.

We are seeking a welcoming and customer-focused Hotel Receptionist to be the first point of contact for our guests. You will manage check-ins and check-outs, operate the main switchboard, and provide expert knowledge about the Resort and the local area.

• Key Responsibilities:
• Handle guest queries via phone, post, online, and in person.
• Maintain a strong knowledge of Galgorm Collection services to assist with bookings and inquiries.
• Identify and maximize sales opportunities.
• Follow reception procedures and complete daily administrative tasks.
• Adhere to health and safety guidelines to ensure a secure environment for guests and staff.

A LUXURIOUS RETREAT IN THE HEART OF NORTHERN IRELAND’S COUNTRYSIDE.

Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland’s premier luxury resort, offering a blend of traditional elegance and modern indulgence.

Whether you’re seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.

• 125 elegantly designed guest rooms and suites
• Exclusive self-catering lodges, cottages, and shepherd huts
• Award-winning Thermal Spa Village, the largest in Ireland
• Signature treatments featuring Aromatherapy Associates and Gaia Skincare
• Three acclaimed restaurants offering gourmet and casual dining
• Chic cocktail and whiskey bars with extensive selections
• Championship golf course nearby, with bespoke golf packages
• Riverside hot tubs, saunas, and hydrotherapy pools
• Luxurious wedding and event venues with scenic backdrops
• Perfect base for exploring the Causeway Coast and Glens of Antrim