Full job description

Georgian Court Inn is looking for a friendly, reliable and hands-on Guest Services Attendant to join our team on a part-time basis. Georgian Court Inn opens from 7.30am-7pm daily.

This is a varied hotel role, In addition to normal reception duties, the successful candidate will assist with simple breakfast preparation and service, housekeeping (HSK) tasks to help ensure our guests have a clean, comfortable and welcoming stay.

Key Responsibilities

Basic Reception Duties

• Welcome guests and provide friendly, professional customer service.
• Manage check-in and check-out procedures.
• Answer phone calls, emails and guest enquiries.
• Process bookings, payments and basic reservations.
• Provide information about the hotel, local area and nearby attractions.
• Maintain accurate reception records and complete basic administrative tasks.

Breakfast Service

• Prepare & replenish a simple breakfast.
• Clear tables and wash or organise dishes as required.(with dish washer)
• Follow basic food safety and hygiene procedures.
• Check breakfast supplies and report shortages.

Housekeeping / HSK Support

• Assist housekeeping staff with basic cleaning duties when required, such as strip the dirty bedsheets, restocking amenities and linen.
• Clean and maintain public areas, reception and other designated areas.
• Help prepare rooms or public areas when required.

About You

To succeed in this role, you will have:

• Previous experience(at least 1 year preferred) in a hotel front office or customer service role
• Strong communication and interpersonal skills
• A positive, can-do attitude with a genuine passion for hospitality
• Excellent attention to detail and organisational skills
• Ability to multitask and remain calm under pressure
• Flexibility to work weekends, public holidays and varied shifts
• Experience using a PMS (preferred only)
• Full Australian working rights

Pay: $26.44 – $46.49 per hour

Benefits:

• Employee discount
• Work Location: In person