Job Description

• Greeting guests and completing procedures on check in & check out
• Managing and handling phone reservations, confirming previously-made reservations & answering any customer queries
• Processing payments and balancing financial records
• Handling guest inquiries & complaints, and contacting necessary personnel to follow up.
• Delivering excellent customer service to all guests at all times

The successful candidate will be required to have:

• Minimum 1 years’ experience as a Receptionist
• Experience in working with “Hotsoft” system will be an advantage
• Exceptional Customer Service skills
• Knowledge of Microsoft word, outlook & excel and experience with an office management system is an asset
• Ability to work flexible hours – evenings & weekends
• Excellent communication/interpersonal skills
• Must process a “Can Do” attitude
• Well organised and ability to work on your own initiative
• Be efficient with great organisational skill

Job Type: Full-time

Benefits:

• Food allowance
• On-site parking

Schedule:

• 8 hour shift

Work Location: In perso

Please refer the Job description for details