“THE WORLD IS YOURS WITH MELIÁ”

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

JOB SUMMARY:

At INNSiDE, the receptionist is the first person to warmly welcome our guests, and therefore one of our most important assets. INNSiDERs are our local experts, who freely interact with guests to offer their insights and expertise on the best of the local neighborhood. The receptionist provides an efficient and courteous service to guests, ensuring excellent customer care and intuition, anticipating our guests needs tailored to their stay.

• Observe security, health, and safety regulations.
• Be familiar with check-in and check-out procedures.
• Answer telephones promptly and efficiently.
• Know the current day’s availability and hotel facilities.
• Handle guest complaints and seek assistance if needed.