Job Ref: YTL2172
Branch: Monkey Island Estate
Location: Monkey Island Estate, Maidenhead
Salary/Benefits: £12.21 per hour, plus Service Charge and great benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 shifts per week, including weekends
Hours per week: 37.5 hours
Posted date: 10/09/2025
Closing date: 24/10/2025

Our receptionists are attentive, welcoming and are often the first person a guest meets when they visit our luxury hotel.
The Hotel Receptionist is responsible for guest check-in and check-out and respond to a variety of queries both face to face and on the telephone in an efficient, friendly, and professional manner.
Our guests will be your priority, you will be approachable, an excellent communicator, and strong organisation skills. You will have fun with our guests and enjoy being part of the front office team. Successful candidates will benefit from previous hotel experience using Opera Cloud, confident with replying emails and using Microsoft Office - ideally Word and Excel, and internet browser.
Monkey Island Estate is a hidden gem in the gorgeous Berkshire Countryside. A beautiful private island on the river Thames. One of the Small Luxury Hotels of the world it consists of three stunning residences and 41 bedrooms. This lovingly restored property is in the picturesque village of Bray, close to Windsor, Slough Maidenhead. Hard to believe that this tranquil location is less than 25 miles from the centre of London.